Hands-on Support

Once your website is live, your shop designed and your project completed that is not the end of your journey with us. We form long-term relationships with clients we work with and part of that is providing hands-on support on an ongoing basis.


Our Technical Support teams manage an Online Support System, which clients can use to let us know about technical issues, ask for help, or request additional developments.


We provide access to an online resource offering general advice, how-to user guides, and handy info on all the services we offer.

Specialist Hosting

We operate our own dedicated servers. Our hosting service provides high levels of system protection and backups and we have an additional levels of support from our server partners.

Additional Support


Tornado HQ has various sized meeting spaces where we can deliver training courses. From extra help with WordPress or Magento to social media and SEO, we can provide 1 to 1 or group training.


Our Consultants offer advice and reviews to clients that request guidance on how to increase their sales, enquiries and conversions.

Get in touch with us today

We would love to speak to you about your company and how we could help you with your project. You can contact the Tornado Team by calling 0151 541 7495, chat with us or send us a message.